North Shore Medical Center

Billing, Payment & Insurance

Billing, Payment & Insurance

Questions about billing and insurance coverage are common, and we’re happy to help answer them. Below you’ll find some frequently asked questions and answers about insurance and paying hospital bills.

In addition to paying your bill in person or by mail, you can also pay your bill online, quickly and conveniently.

Financial Counselors

Financial Counselors are located in the Admission Services Department. They are available to assist you in making financial arrangements, and to discuss any questions you may have regarding your account.

Financial Responsibility

It is expected that deductibles, co-payments, and other amounts not covered by insurance will be paid before you’re discharged from the hospital. Accepted forms of payment include cash, personal check and credit card. Payment may be made with the cashier in the Admission Services Department. If you have questions at any time, let us know.

Service Bundle information is a non-personalized estimate of costs that may be incurred by the patient for anticipated services. Actual costs will be based on services actually provided to the patient. 

Questions About Your Bill

After you are discharged, a statement will be mailed to you for any balance due after your insurance company has processed your claim. Payment is due upon receipt and may be made by cash, personal check, or credit card.

If you have questions or need help using the online system, please call 888-527-1968.

Accepted Insurances

  • AAA
  • AARP
  • Aetna
  • All Savers Ins
  • AmeriHealth
  • Amerigroup
  • Avmed
  • BCBS-FL
  • Beacon Health Options
  • Beacon Health Strategies
  • Better Health Inc
  • Care Improvement
  • Coventry
  • Cenpatico
  • Children’s Medical Services
  • Cigna
  • Community Care Plan
  • Concordia Care
  • Devoted Health
  • Farmers Insurance
  • First Health
  • Florida Health Solutions
  • Freedom Health
  • GEHA
  • Golden Rule
  • Health Net
  • HealthSun Health Plans
  • Humana
  • Leon Health Plan
  • Liberty Mutual
  • LifeSynch Behavioral Health
  • MAMSI Life & Health
  • Medica
  • Medica Healthcare
  • Molina
  • Multiplan
  • New Directions
  • OpusCare of South Florida
  • Oxford Health Plan
  • PHCS
  • Preferred Care Partners
  • Prestige Health Choice
  • Prime Health Services
  • Psychcare
  • Secure Horizons
  • SFCCN
  • Simply Healthcare
  • Student Resources
  • Sunshine State Health Plans
  • United
  • United Behavioral
  • United Med Resources
  • Value Options
  • WellCare